New LocationWestfield SydneyOpening Wednesday 2 September

    Privacy Policy

    Last updated: September 2026

    Sew Smart Alterations ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website (sewsmart.com.au) or our services.

    Information We Collect

    When you book or use our services, we may collect the following information:

    • Customer name
    • Phone number
    • Email address
    • Garment and alteration details

    How We Use Your Information

    We use your personal information to:

    • Process and manage your orders and bookings
    • Communicate with you about your garments and services
    • Send service updates and, with your consent, promotional messages

    How We Store Your Information

    Your personal information is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

    Third Parties

    We do not sell or share your personal data with third parties, except as required to operate our services (e.g. payment processors). Any third parties we work with are obligated to handle your data securely and in accordance with applicable privacy laws.

    Google Services

    We use Google Ads and Google Analytics to improve our marketing and understand how visitors use our website. These services may collect anonymised usage data in accordance with Google's Privacy Policy.

    Your Rights

    You have the right to request access to or deletion of your personal data at any time. To make a request, please contact us at contact@sewsmart.com.au.

    Updates to This Policy

    This privacy policy may be updated from time to time. Continued use of our website and services constitutes acceptance of any changes.

    If you have any questions about this policy, please contact us at contact@sewsmart.com.au.